Privacy Policy

StoreScreenshot is operated by MISKOUNE SASU, a French société par actions simplifiée à associé unique with share capital of 1,000 euros, registered office at 20 Cité du Rendez-Vous, 75012 Paris, France, registered with the Paris Trade and Companies Register under number 993 312 743 (RCS Paris). We are the data controller for the personal data described here. For any privacy question, contact us at [email protected].

Account data: your email address, optional name and profile image, and your plan status. If you sign in with Google or Apple, we receive basic profile information from that provider.

Authentication and security data: sign-in tokens, and session records that include your IP address and browser user-agent.

Billing data: handled by Stripe. Stripe collects your name, billing address, tax identifier, and payment details. We store only a Stripe customer reference and your purchase state, never your card number.

Content you create: your projects, designs, text, and the screenshots you upload, stored on our file storage provider.

Usage and diagnostic data: product analytics and error reports, including a sample of session recordings, used to operate and improve the service.

To provide and operate the service and your account: performance of our contract with you.

To process payments and manage purchases: performance of our contract and compliance with our legal obligations.

To keep accounts and the service secure: our legitimate interest.

To send service emails such as sign-in links and account notices: performance of our contract.

For analytics and session recording: your consent, requested through our cookie banner.

To meet accounting and legal obligations: compliance with our legal obligations.

Essential cookies needed to sign in and run the app do not require consent. Analytics (PostHog) and error monitoring with session replay (Sentry) load only after you accept them in the cookie banner. See our Cookie Policy for details and to change your choices at any time.

We do not sell your personal data. We share it only with providers who process it on our behalf under a data processing agreement: Stripe (payments), PostHog (analytics, EU region), Sentry (error monitoring), Resend (transactional email), Cloudflare (file storage and content delivery), and Hetzner (hosting, Germany).

Your account and content data are hosted in the European Union. Some providers may process limited data outside the European Economic Area. Where that happens, the transfer is covered by appropriate safeguards such as the European Commission standard contractual clauses.

We keep account and project data while your account is active and delete it within about 30 days after you close your account, unless we must keep it longer by law. Invoices and accounting records are kept for 10 years as required by French law. Analytics data is kept for about 14 months.

Under the GDPR you can access, correct, delete, restrict, port, and object to the processing of your personal data, and withdraw consent at any time. To exercise these rights, email [email protected]. You also have the right to lodge a complaint with the French supervisory authority, the CNIL (www.cnil.fr).

We protect your data with encryption in transit, hashed passwords, access controls, and regular backups. No method of transmission or storage is completely secure, but we work to protect your information.

For any question about this policy or your data, contact [email protected].